FAQ's

❓ Frequently Asked Questions (FAQs) — SUADE

1. 📦 When will I receive my order?

We usually deliver within 5–7 business days after dispatch. You’ll receive tracking details by SMS or email once your order is shipped.

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2. 💳 What payment methods do you accept?

We accept all major payment methods:
✔️ UPI
✔️ Debit/Credit Cards
✔️ Net Banking
✔️ Cash on Delivery (COD)

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3. 🚚 Do you charge for shipping?

Shipping is free on all prepaid orders. COD orders may have a small additional fee, shown at checkout.

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4. 🔁 Can I return a product?

Yes! We accept returns within 7 days of delivery if the product is unused and in original packaging. Read our Return Policy for more.

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5. 🧾 How do I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also contact us for updates.

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6. ❌ What if I receive a damaged or wrong product?

No worries! Just contact us within 48 hours of delivery with photo or video proof. We’ll replace or refund the item.

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7. 🛒 Is it safe to shop from SUADE?

Absolutely. We use secure payment gateways and never store your payment details. Your data is protected under our Privacy Policy.

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8. 🕐 What are your customer service hours?

We’re available from 10:00 AM to 6:00 PM (Mon–Sat).
📧 Email: suade.care@gmail.com
📞 Phone/WhatsApp: 7493836470